I’ve recently become fascinated with the potential of domestic voice assistants, such as Amazon’s Echo. Although they have their flaws of interpretation, they enable access to content from the internet for people who are unused to, or unable to use smartphone interfaces. It’s easy to forget that although a great many people pick up their iPhone as soon as they wake up and rarely put it down until they close their eyes at night, there’s a whole generation my parent’s age and above who don’t habitually carry their phone around or really understand how to use it. Devices like Echo/ Alexa get around this by making it easy to get facts about things from the web or play some music just by speaking clearly, bringing some of the benefits of ubiquitous connectivity without the learning curve. Xperia Agent expresses its frustration at its long gestation I was therefore excited to see how Sony were getting along with their Xperia Agent, AI assistant product, which they sh...
Thoughts on strategy in a Digital Economy